Help Center
Answers to the questions we hear most. Cannot find yours? Contact us below.
Is it free?
Creating a profile and searching is free.
Who can see my profile?
Only verified members. Your phone number and email are never shown to other members, and you choose whether photographs are visible to all members or only to accepted interests.
How long does verification take?
After you finish your profile, our team reviews it. You will see your status in your dashboard. You will be able to browse once it is approved.
How do I contact someone?
Send an interest from their profile. If they accept, our team contacts both families to arrange an introduction. There is no direct messaging, and members do not exchange phone numbers or emails.
I forgot my password
Ask our team to reset it, using the contact details below. You will be asked to choose a new password the next time you log in.
How do I hide or delete my profile?
Open Settings in your account to deactivate your profile. To have your information removed, contact us below.
Contact us
Already a member? Use Report profile for concerns about a member, or ask the admin team who verified your profile for help with your account.